Are you a Network Operations Specialist who is looking to join one of the top companies within the Aerospace and Defense Industry?

Are you looking to further your career and grow?

Do you have Telecommunications Network Troubleshooting experience?

If you answered yes to those three questions, then apply today!

Acara Solutions is seeking highly qualified candidates to work ON-SITE with our client in Melbourne, FL. Interested?

Here's what you'd do:

• The candidate is looking for an IP Network Control Specialist who will support a large nationwide customer.
• This individual will be a key member of the Network Operations Control Center (NOCC), and they will closely support the geographically dispersed network and team.
• The IP Network Control Specialist will be responsible for being the first line of support for the customer and field team to troubleshoot and assist with developing solutions and support mission-critical programs.
• Provide technical support for large private communications networks.
• Handle the first line of support for customer and field calls into an operations center.
• Log calls and perform preliminary investigations into reported network issues.
• Create trouble tickets and initiate workflow for problem resolution.
• Monitor, analyze, and troubleshoot network problems within an operations center utilizing network management and monitoring tools.
• Employs various test methods used to remotely analyze fractional Enterprise Data networks including fractional T1; T1; fractional T3; T3; Ethernet; IP; and RF.
• Interprets equipment alarms in the network on-premise equipment or telco's network and moves forward towards service restoration.
• Resolve problems using internal and external groups as needed to correct trouble on the network and interact with the customer.

Here's what you'll get:

Pay: $38.46 / hr.

Hours: 9/80 hrs/Week (1^st shift)

Length: Temp to perm (12 Months)

Sound like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier provider of recruiting and workforce solutions-we help companies compete for talent. With a legacy of experience in a variety of industries around the world, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• Associate Degree
• Minimum 2 years of Telecommunications Network Troubleshooting experience.
• Minimum 6 years of Layer 1 Troubleshooting experience.
• Minimum 6 years of telecommunication call center experience.

• Bachelor's Degree in Telecommunications or Engineering or Networking or Information Technology
• Physical layer and routed technologies experience.
• Experience with Network Management systems and tools.
• Experience in remote maintenance and repair of the CISCO network equipment.
• Experience with call center phone systems and working with geographically dispersed teams.
• Experience with interacting with customers and meeting service-level timelines.
• Experience in maintaining high service levels in a demanding customer support services environment.
• CCNA Certification
• Ability to work in a fast-paced environment.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
• Under the International Traffic in Arms Regulations (ITAR), all employees assigned to this client must provide documentation verifying their status as a 'U.S. Person', as defined in ITAR clause 120.15. A U.S. Person is a protected individual under the anti-discrimination provisions of U.S. immigration laws.