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As the Credit and Refunds Specialist, you will be responsible for:
*Reviewing inpatient and outpatient claims/balances to ensure maximum collection dollars by providing appropriate follow-up and documenting actions taken
*Reviewing and processing refunds/credit balances in each liability bucket regardless of the services line and responding to correspondence and heavy telephone contact to ensure timely follow-up and account resolution
*Performing all required duties within the patient accounting systems
*Following refund and reimbursement procedures and, after researching credit balances
*Prepare and process refund packets
Salary range: $25.71-$36.52/hourly
We are seeking a detail-oriented, diplomatic individual with:
*A minimum of 2 years' experience in hospital/facility collections experience with strong emphasis on managed care contracts and appeals/underpayment collection activities
*Strong analytical skills, proficient with spreadsheets
*Knowledge of MS Word and MS Excel software
*Knowledge of medical terminology
*Knowledge of networks, IPA's, HMO's, PPO's and PCP's and contract affiliation
*Knowledge of Revenue Codes, CPT, HCPCS, Diagnosis and Procedure Codes
*Interpersonal skills, including the ability to interactdiplomatically, but assertively with the public either on the telephone or in person
University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy.